1/10

Non Verified | I will never fly Spirit Airlines again. Beginning problem we never got an e-mail to ostend our flight. Our flight was supposed to exit 1.39, Apr 5. Finally called them at 11pm the nighttime earlier. They confirmed our flight but wouldn't let u.s.a. check in and pick our seats. They said we could do it at the airdrome. Of course by so the only seats left were middle seats and none together. When the aeroplane took off it was rattling and vibrating (truly was agape). They accuse $75 for check bags and carry ons ($150), ridiculous prices. You lot couldn't even get a complimentary glass of h2o. It was $3.50 for a glass of water. Nosotros had to circumvolve our inflow airdrome twice because the plane was going too fast to country. Lastly they didn't tell us what carousel our baggage would be at.

Blazon Of Traveller Couple Leisure
Seat Blazon Economy Class
Route Las Vegas, Nevada to St. Louis, Missouri
Date Flown Apr 2022
Seat Comfort i ii 3 4 5
Cabin Staff Service 1 2 3 4 five
Food & Beverages 1 ii 3 4 5
Inflight Amusement i 2 3 4 5
Ground Service 1 2 3 iv 5
Wifi & Connectivity 1 ii 3 4 v
Value For Coin 1 2 three iv 5
no

1/10

Not Verified | My family and I take experienced a travel experience like zilch before. Myself as well equally my partner & our children experienced sitting on an plane for over 5 hours with continuous delays and unfortunate events ultimately resulting in u.s.a. not being able to feel the Ohio country game that nosotros were traveling to Columbus for. We've lost money on our tickets likewise as excursions that we have prepaid for that we can not become our money dorsum for due to the inability of your company being able to rebook my family unit and I on another flying that could go u.s. to Columbus on fourth dimension to make the game. The most egregious thing near this whole feel is the fact that ultimately my children every bit well as the other many infants and children were subjected to beingness on a flight for over v hours without being able to get whatsoever existent food since the morning since our flight was originally due for take off at nine:20 am and didn't get canceled until 3:30 pm. I would remember above all that a company should put the well being of children over anything else. The $84 meal voucher for a family unit of 5 and the $200 voucher that we must utilize by July was insulting to top off the horrible experience that we had. Missing out on a family unit trip that has been planned for months and existence able to meet family nosotros haven't seen in almost 3 years due to the pandemic solely rests on your company's shoulders. I would never recommend Spirit Airlines to whatsoever of my family or friends especially while traveling with children due to the lack of concern that your airlines has shown.

Type Of Traveller Family Leisure
Seat Type Economic system Course
Route Fort Lauderdale to Columbus
Date Flown Apr 2022
Seat Comfort ane 2 3 4 5
Cabin Staff Service 1 2 3 4 five
Food & Beverages 1 2 3 4 v
Inflight Entertainment one ii 3 4 five
Ground Service 1 2 3 4 5
Wifi & Connectivity i ii three 4 five
Value For Coin ane ii three four 5
no

1/10

Non Verified | Worst flight experience ever! Our flying was canceled after we checked in our baggage and returned our rental car. They rebooked our flying for the next day aforementioned fourth dimension, therefore we had to go some other rental car and a hotel room. After checking into our hotel nosotros decided to have a drinkable and arctic to find out that the flight we rebooked was also canceled. Needless to say nosotros had to extend our rental and bulldoze back to Florida the adjacent 24-hour interval, which took an actress 9 hours. Needless to say they will refund my $ and I volition never book another flight with them.

Type Of Traveller Couple Leisure
Seat Type Economy Class
Route Nashville to Orlando
Date Flown April 2022
Ground Service 1 2 3 four 5
Value For Money 1 ii 3 4 5
no

ane/x

Trip Verified | My family and I had a direct flying from Hartford Conn. To Miami Florida. We where staying over night in Miami and boarding a cruise on April 16th. The aeroplane arrived at the airport and information technology looked like nosotros where going to board, and so they announced that our flight was canceled with no real explanation, the plane was sitting at the terminal? They told all usa passengers that nosotros would have to notice some other flight to Miami. They did not bother to try to assist anyone discover another flight. I was extremely disappointed in the lack of intendance or attempt to help any of us detect a flight to our destination. I accept spent a bunch of money on a hotel in Miami a prowl the next day and information technology was all not going to happen due to there was no flights in Hartford that would become us down to Miami on time. I volition never fly Spirit again. Do yourself a favor and spend the extra money on some other flight. And if Jet bluish buys them it definitely will non alter a matter. They are just every bit bad. Stick with American and Delta.

Type Of Traveller Family Leisure
Seat Type Economic system Class
Road Hartford to Miami
Date Flown Apr 2022
Ground Service i 2 3 4 5
Value For Money 1 2 three 4 5
no

one/ten

Trip Verified | So I had a flight going to Chicago from Phoenix for today April fifteen at 7pm and information technology was canceled around 12pm. I got no reason just offered me a $21 meal voucher (which expires April 16) and a hotel stay. I live in Phoenix then I didn't demand the hotel and my flight is canceled so what am I using this voucher on? I was going to Chicago to surprise my mother for her altogether on the 16th. I got offered another flight that left on the 16th at 5.30pm but didn't make it in Chicago until vi.30am Sunday morning. That was non helpful at all, especially since my return flight was Monday evening. This was my outset and last time using Spirit Airlines because this is ridiculous.

Type Of Traveller Solo Leisure
Seat Blazon Economy Course
Route Phoenix, AZ to Chicago, IL
Engagement Flown April 2022
Seat Comfort 1 2 3 4 v
Cabin Staff Service 1 2 3 4 5
Ground Service 1 2 three 4 5
Value For Money i 2 three four 5
no

i/10

Trip Verified | Detroit to Orlando. Our flying was delayed numerous times in our original divergence and our flying abode. We paid for seats that they did not give us and have refused to refund and in doing so we got separate up equally a family. I with my young children sat next to a gentleman that was sick with a snotty nose and coughing with my one-year-one-time daughter and my four-yr-onetime son equally my significant other had our other daughter behind me both of our daughters were lap infant. The gentleman next to me did non have a mask on even though they yelled at my four-yr-old son to put his on as he was eating Skittles but the gentleman next to me who was sick very clearly didn't have to wear one and in plough being separated from the family and sabbatum next to this person my children and myself are now sick.

Type Of Traveller Family Leisure
Seat Type Premium Economy
Route Detroit to Orlando
Date Flown Apr 2022
Seat Comfort 1 2 3 iv 5
Cabin Staff Service 1 2 3 four five
Footing Service 1 two 3 4 5
Value For Money 1 2 3 iv 5
no

1/ten

Trip Verified | Dreadful experience with this airline. We requested a credit extension for our flight that was cancelled due to the pandemic. Nosotros were told this was approved and would take 6 days to be received on our account. We therefore waited to volume our flights, and the prices increased significantly - after 6 days, we chosen once more and we were told the asking was not approved and nevertheless under review. 2 weeks afterward the flying prices had risen and so much our family holiday was ruined. I tried calling the airline customer services multiple times but they continued to hang upwardly on me. Awful customer service. Practice not recommend using this airline.

Type Of Traveller Couple Leisure
Seat Type Outset Class
Road BROOKLYN to BROOKLYN via BROOKLYN
Date Flown May 2021
Ground Service 1 2 three 4 v
Value For Money one 2 three four 5
no

one/10

Trip Verified | After having out tickets for over 2 months for bound pause spirit sends an email rescheduling our flying a solar day before. We book a flying because that's when we are available and hey Spirit, where practice yous suppose nosotros stay that actress dark? Then you can't talk to anyone, your options are to reschedule (good luck), flight credit or refund. Judge what? 2 days later on our original flight is still available for booking online? Don't waste your time or hard earned money, use a traditional airline and pay the actress $50 for a more trusted service and a better chance of actually getting there. The old saying is truthful, you get what you pay for ... or in Spirits globe, it will cost you lot double because you are just some other confirmation on the itinerary.

Blazon Of Traveller Couple Leisure
Seat Type Economic system Grade
Route Columbus to Fort Myers
Date Flown February 2022
Value For Money ane 2 three 4 5
no

one/10

Trip Verified | My flying got canceled and there was no pick to rebook until 2 days subsequently, awful service. Terrible experience, will never ever use them once more. Will let everybody know how bad they are.

Blazon Of Traveller Solo Leisure
Seat Type Economy Class
Road Hartford to Miami
Date Flown April 2022
Value For Coin i ii 3 4 5
no

1/ten

Trip Verified | Received last minute flight change, to leave late, then came back other email changing time once more. Bottom line, lost flight, no coin was refunded, worst experience always.

Blazon Of Traveller Couple Leisure
Seat Type Economy Grade
Route Ft Lauderdale to Pittsburg
Engagement Flown April 2022
Value For Money i 2 3 four v
no